What are your products intended for?
All products sold by COREX COMPOUNDS are intended strictly
for laboratory and research purposes only. Products are
not intended for human consumption, medical use,
or veterinary applications.
How long does order processing take?
Orders are generally processed within 1–3 business days
after payment has been received successfully. Processing
times may vary during weekends, holidays, or periods
of high demand.
Do you provide tracking information?
Yes. Once your order has shipped, tracking information
will be provided when available through the selected
shipping carrier.
What shipping carriers do you use?
COREX COMPOUNDS may use USPS, UPS, FedEx,
or other available third-party carriers depending
on the destination and selected shipping method.
Can I return my order?
Due to the nature of research products, most sales are
considered final. Returns may only be reviewed in limited
situations such as incorrect shipments or products damaged
during transit.
What should I do if my order arrives damaged?
Please contact COREX COMPOUNDS within 48 hours of delivery.
You may be asked to provide photographs of the package
and products for review.
Can I cancel my order?
Orders may only be canceled before shipment.
Once an order has shipped, cancellations are
no longer possible.
Do you ship internationally?
International shipping availability may vary.
Customers are responsible for understanding and complying
with local import laws, duties, taxes, and regulations.
How can I contact customer support?
You can contact COREX COMPOUNDS directly through email
for product inquiries, order support, or policy questions.