COREX COMPOUNDS is committed to providing secure order processing, reliable shipping, and clear return policies while maintaining professional standards for all laboratory research products.
Orders are generally processed within 1–3 business days after payment has been successfully received. Processing times may vary during holidays, promotions, or periods of high order volume.
COREX COMPOUNDS may use third-party shipping carriers including USPS, UPS, FedEx, or other available carriers. Shipping methods and estimated delivery times are provided at checkout when available.
Delivery dates are estimates only and are not guaranteed. COREX COMPOUNDS is not responsible for delays caused by carriers, weather, customs, incorrect shipping information, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information at checkout. COREX COMPOUNDS is not responsible for packages lost or delayed due to incorrect addresses submitted by the customer.
Once an order has been transferred to the shipping carrier, responsibility for the package transfers to the customer. COREX COMPOUNDS is not liable for lost, stolen, delayed, or damaged packages after carrier acceptance.
All products sold by COREX COMPOUNDS are intended strictly for laboratory and research purposes only. Products are not intended for human consumption, medical use, veterinary use, diagnosis, treatment, cure, or prevention of disease.
Due to the nature of research products, all sales are generally considered final. Returns may only be considered in limited situations at our sole discretion, including incorrect shipments or products damaged during transit.
If you receive an incorrect or damaged order, you must contact COREX COMPOUNDS within 48 hours of delivery. Customers may be required to provide photographs of the packaging and products for review.
Approved refunds, replacements, or store credits are issued solely at the discretion of COREX COMPOUNDS. Shipping costs are generally non-refundable unless otherwise required by law.
No returns will be accepted without prior authorization from COREX COMPOUNDS. Unauthorized returns may be refused or discarded.
If a package is refused or returned due to customer error, the customer may be responsible for additional shipping charges and restocking fees where permitted by law.
Orders may only be canceled before shipment. Once an order has shipped, it cannot be canceled.
Customers placing international orders are responsible for understanding and complying with their local laws, import regulations, taxes, duties, and customs requirements. COREX COMPOUNDS is not responsible for packages seized or delayed by customs authorities.
COREX COMPOUNDS reserves the right to modify this Shipping & Return Policy at any time without prior notice. Continued use of the website constitutes acceptance of any updated policy.
For questions regarding shipping, returns, refunds, or order-related inquiries, please contact COREX COMPOUNDS directly.
corexcompounds@gmail.com